Is Ward and Kennedy Company really any different than the “BIG” Industrial Distributors?

Advantages of doing business with a smaller Industrial Distributor like Ward and Kennedy Company.

 

Written by: Erin Billeb

Over the 92 years Ward and Kennedy Company has been in business, we have been asked this very question: “Why should we go with your company when we can get the products we need that same day through the Big Industrial Distributors?”  The answer is simple:  We can too!

There is no denying- “Big” Industrial Distributors do a great job supplying you with the products you need the same day it is ordered. In fact, they carry most products you need.  But it usually always comes at a price.  I am going to outline the advantages of choosing a smaller Industrial Distributor. 

I am not going to tell you as a potential customer that the day you make an inquiry on a product that we will absolutely have it in stock and available for you; We may if it is a common item. What Ward and Kennedy Company can do is stock the items you need and can provide local delivery (Southeastern Wisconsin) or send product anywhere in the country the same day it is ordered too.  Once your company has decided to do business with us, we communicate with you as our customer to determine what your needs and product usages are.  We then develop an individualized stock program for your company and ensure that we have you covered for the products you need, when you need them.  We understand that initially this not ideal for your company, but we can assure you that once we have a plan in place, this process moves seamlessly. We are all about doing what’s right for you as our customer and your organization.  If you are interested in Vendor Managed Inventory (VMI), we can certainly accommodate that too. 

                           

Whether you are a big or small company, we are flexible and we can work with any size company.  Ward and Kennedy Company works with manufacturers and companies that have anywhere from one employee to thousands of employees.  One thing remains the same: Our personalized customer service and our fair and competitive pricing. 

Ward and Kennedy prides themselves on providing the best customer service possible.  Whether you have an application question or a quality concern with the products we provide for your organization, we have access to product experts in all lines that we distribute.  If you need assistance in a new application, Ward and Kennedy has a great relationship with all their Industrial Representatives and will accompany them if an in-person visit or virtual visit is requested. We can even get you samples of products you would like to trial.  We are here for you. 

We will do all of this at a very competitive price point.  Unlike the “Big” Industrial Distributors, we do not charge higher prices for this convenience.   We understand the costs involved and try to be as fair and transparent as possible. We ask you to compare prices on our website to our competitor’s websites.  We know you will not be disappointed. We look forward to partnering with you. 

 

 

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